1. Acceptance of Terms

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By accessing or using the Service, creating an account, or continuing to use the Service after updates to these Terms, you agree to be legally bound by these Terms.

If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

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2. Eligibility

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You must be at least 18 years old to use the Service.
By using the Service, you represent and warrant that you meet this requirement.

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3. Definitions

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For clarity and legal precision:

• “Service” – the Chimera platform, website, interfaces, content, tools, AI system, design tools, code analysis tools, planning/zoning interpretation tools, and all associated features.

• “User”, “you”, “your” – the individual or entity accessing or using the Service.

• “Account” – the user profile registered to access the Service.

• “User Content” – all materials submitted, uploaded, transmitted, or generated by users including text, property addresses, notes, drawings, architectural documents, PDFs, images, metadata, project information, and prompts.

• “Chimera Content” – all content created or provided by Chimera including code, AI outputs, zoning summaries, designs, templates, software, UI, documentation, and all intellectual property.

• “Third-Party Services” – services integrated or used through Chimera including mapping APIs, cloud storage, authentication tools, and external data sources.

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4. Changes to the Terms

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We may update these Terms at any time.
Material changes will be announced via email or on-platform notice.
Your continued use of the Service after updated Terms take effect constitutes acceptance.

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5. Account Registration & Security

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To access certain features, you must create an Account.

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You agree to:

• provide accurate and complete information

• keep your login credentials secure

• be responsible for all activities under your Account

• notify us immediately of any unauthorised access

 

Account sharing is strictly prohibited.
We reserve the right to suspend or terminate Accounts for violations.

 

 

6. Subscription, Fees & Renewals

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Chimera operates on a subscription model.

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By subscribing, you agree to:

• pay all applicable fees

• automatic renewal unless cancelled before renewal date

• price adjustments on renewal, with at least 30 days’ notice

 

Refunds:
Refund availability is disclosed at checkout.
Unless explicitly provided, all fees are non-refundable once billed.

 

 

7. Payments

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By providing payment details, you confirm you are authorised to use the payment method.
We may refuse or cancel transactions suspected of fraud or non-compliance.

We use third-party payment processors; their terms apply.

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8. User Content – Ownership & Licence

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You retain ownership of all User Content.

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By submitting User Content to Chimera, you grant us a worldwide, royalty-free, non-exclusive licence to:

• store

• process

• display

• analyse

• index

• convert formats

• use for AI model operations

• provide, maintain, and improve the Service

 

We do not claim ownership of your drawings, architectural documents, or project data.

You are responsible for ensuring you own or have rights to all User Content you submit.

 

 

9. Uploaded Files (PDFs, Drawings, Images)

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This clause applies even if uploads are not yet enabled.

 

If you upload files (e.g., architectural drawings, plans, PDFs, zoning documents, images):

• You confirm you have the right to upload them.

• You grant Chimera permission to store, process, analyse, convert, and display them.

• You must not upload copyrighted materials without permission.

• You must not upload malware, viruses, or malicious content.

 

Chimera may remove any uploaded content that violates these Terms.

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10. Prohibited Use

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You may not use the Service to:

• violate any laws

• upload or distribute illegal, harmful, or obscene content

• reverse engineer, copy, or replicate the Service

• evade payment obligations

• interfere with Service operations

• attempt to access restricted data or systems

• use the Service for competing machine learning model training

• misrepresent outputs as professional certification or guaranteed compliance

 

 

11. Intellectual Property

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All Chimera Content, including text, code, AI systems, zoning interpretations, dashboards, UI, designs, graphics, and documentation, is owned exclusively by Chimera.

You receive a revocable, non-exclusive, non-transferable licence to access the Service.

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You may not:

• copy, modify, or distribute Chimera Content

• use AI outputs to build competing systems

• remove branding or notices

 

 

12. Third-Party Services & Data Sources

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Chimera integrates tools such as:

• AWS

• Google Maps or Mapbox

• authentication providers

• zoning datasets

• other APIs

 

We are not responsible for failures or inaccuracies caused by third-party services.

Your use of third-party tools is subject to their terms.

 

 

13. AI Disclaimer

Chimera uses artificial intelligence to produce summaries, insights, interpretations, and design suggestions.

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You acknowledge and agree that:

• AI outputs may contain inaccuracies or omissions

• AI is not a certified planner, architect, engineer, or attorney

• all outputs must be independently verified

• Chimera does not guarantee correctness of zoning, permitting, or construction-related outputs

 

You assume full responsibility for relying on any AI-generated information.

 

 

14. No Professional Advice

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The Service does not constitute:

• legal advice

• architectural advice

• engineering certification

• planning or permitting approval

 

All interpretations of zoning, building, fire, code, or local regulations are informational only.

Always consult qualified professionals.

 

 

15. DMCA & Copyright Policy

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Chimera complies with the U.S. Digital Millennium Copyright Act (DMCA).

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If you believe content infringes your rights, submit a notice to our DMCA agent:

• DMCA Agent
  Email: info@onechimera.com
  One Chimera Ltd
  Registered in England and Wales,
  Flat 1, 28 Hayne Rd, Beckenham BR3 4JA, UK

• Secondary U.S. contact: One Chimera Inc., 13775 Oro Grande St, Sylmar, CA 91342, USA

 

We will remove infringing material in accordance with applicable law.

Repeat infringers may be permanently banned.

 

 

16. Service Availability

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We strive for continuous availability but do not guarantee uptime.
Maintenance, outages, errors, or third-party failures may interrupt access.

You agree Chimera is not liable for such interruptions.

 

 

17. Privacy

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Your use of the Service is also governed by our Privacy Policy: https://chimera.com/privacy

 

 

18. Termination & Suspension

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We may suspend or terminate access if you:

• violate these Terms

• misuse the Service

• fail to pay subscription fees

• pose security risks

 

Upon termination:

• your licence to use the Service ends

• we may delete your Account and related data

 

Certain clauses survive termination.

 

 

19. Indemnification

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You agree to indemnify and hold harmless Chimera and its officers, directors, employees, and agents from any claim arising from:

• your use of the Service

• your User Content

• your violation of these Terms

• your infringement of third-party rights

 

 

20. Limitation of Liability

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To the fullest extent permitted by law:

• Chimera is not liable for indirect, incidental, punitive, or consequential damages.

• Chimera’s total liability shall not exceed the amount paid in the 12 months preceding the claim.

• We are not liable for errors in AI-generated outputs.

 

Some jurisdictions do not allow certain limitations; those limits apply only where permitted.

 

 

21. Arbitration & Class Action Waiver

 

Any dispute arising from these Terms will be resolved through binding arbitration in Los Angeles, California, administered by the American Arbitration Association (AAA).

 

You waive the right to:

• participate in a class action

• bring claims in a court (except small claims)

 

This clause survives termination.

 

 

22. Governing Law

 

These Terms are governed by and construed in accordance with the laws of England and Wales.
However, Chimera complies with applicable consumer protection and data privacy laws in the United States, including the California Consumer Privacy Act (CCPA/CPRA).
The Service is operated by One Chimera Ltd (UK) and made available in the United States through its licensed subsidiary, One Chimera Inc. (Delaware).

 

 

23. Accessibility (ADA)

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Chimera aims to meet WCAG 2.1 AA accessibility standards.
If you experience accessibility issues, contact us at: info@onechimera.com

 

 

24. Severability

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If any provision is found invalid, the remaining provisions remain enforceable.

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25. Entire Agreement

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These Terms constitute the entire agreement between you and Chimera regarding the Service.

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26. Waiver

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Failure to enforce any provision does not constitute a waiver of rights.

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27. Assignment

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You may not assign your rights under these Terms.
Chimera may assign its rights as part of mergers, acquisitions, or restructuring.

 

 

28. Survival

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The following sections survive termination:
Intellectual Property, User Content Licence, AI Disclaimer, Indemnification, Limitation of Liability, Arbitration, Governing Law, DMCA, and others that by nature must survive.

 

 

29. Contact Information

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For questions or support:

Email: info@onechimera.com
One Chimera Ltd
Registered in England and Wales
Flat 1, 28 Hayne Rd, Beckenham BR3 4JA, UK

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The Service is operated by One Chimera Ltd (UK) and made available in the United States through its licensed subsidiary, One Chimera Inc. (Delaware).